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Why a quality management system?
Ronda is a leading manufacturer of quartz and mechanical movements and has always focused on customer satisfaction and customer loyalty.
This requires, among other things, a systematic and continuous cultivation of knowledge regarding the development of the environment as well as related needs and expectations.
Short- and long-term challenges are to be recognized early on in order to align the organization and processes accordingly and to improve them in a performance-oriented manner. Similarly, risk-based management helps to prioritise appropriate measures in order to prevent risks and exploit opportunities successfully and in good time.
The ISO 9001:2015 standard sets new requirements in this regard, along with other innovations. - Ronda has been certified for over 25 years.
How does it work?
Processes, procedures and responsibilities are being documented using the ISO 9001-QMS in order to achieve the set quality guidelines and goals. The ISO 9001:2015 standard, based on eight principles for quality management, defines the way in which Ronda works to meet the requirements of our customers:
- Customer orientation
- Leadership
- Involvement of the employees
- Process approach
- Organisational context
- Continuous improvement
- Evidence-based decision-making
- risk-based thinking